Shout About Us Is Hiring a Remote Technical Account Manager for API Partnerships
Shout About Us lists this full-time role as remote worldwide, with US Eastern working hours, an employer-listed USD 60,000–80,000 annual range and a hands-on API focus.
Shout About Us has listed a full-time Technical Account Manager, API Partnerships position for remote applicants worldwide. The role combines strategic partner management with hands-on API troubleshooting, so it is intended for someone who can communicate clearly with customers and work comfortably with technical implementation details.
The employer lists compensation of USD 60,000–80,000 per year. Standard working hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. US Eastern Time, with occasional calls outside that schedule for APAC partners and important implementation milestones.
DailyDree found the vacancy through the We Work Remotely public RSS feed and rechecked it on October 4, 2026. Availability, compensation and eligibility can change, so confirm every detail on the original listing before applying.
Job snapshot
The details below are employer- or feed-provided and were current when DailyDree completed its publication check.
| Detail | Listed information |
|---|---|
| Employer | Shout About Us |
| Position | Technical Account Manager, API Partnerships |
| Work arrangement | Remote, worldwide |
| Employment type | Full-time |
| Compensation | USD 60,000–80,000 per year |
| Core schedule | 8:00 a.m.–5:00 p.m. US Eastern Time, Monday–Friday |
| Experience | 4+ years in a customer-facing technical role or equivalent |
| Original posting date | September 29, 2026 |
| Feed expiry | October 29, 2026 |
| DailyDree check | October 4, 2026 |
What the Technical Account Manager will do
The successful applicant will own technical relationships with a portfolio of strategic API partners. That work begins during technical evaluation and continues through setup, testing, launch, ongoing support and account expansion.
This is not a purely relationship-based account-management position. The employer expects the Technical Account Manager to investigate API requests and responses, authentication problems, webhooks, logs and integration behaviour before escalating an issue to engineering. When engineering support is needed, the applicant should provide clear reproduction steps, relevant evidence and an explanation of customer impact.
The role also includes improving the developer experience through API guides, Postman collections, code examples, FAQs and onboarding playbooks. Patterns found across implementations may be shared with product and engineering teams to improve the platform.
Who should consider applying?
This opening may suit applicants with at least four years in technical account management, solutions consulting, implementation, customer engineering, developer support or an equivalent customer-facing technical position.
The listing asks for practical knowledge of REST APIs, HTTP, JSON, authentication, webhooks, pagination and rate limits. Applicants should be comfortable with Postman or curl, reading logs and adapting small JavaScript or Python examples. Clear spoken and written English, startup experience and dependable follow-through are also emphasized.
Ownership matters in this position. The person hired will be expected to coordinate a solution from discovery through resolution rather than passing every technical question directly to engineering.
Schedule and worldwide-location reality check
Although the listing describes the role as remote worldwide, the standard schedule follows US Eastern Time. Applicants outside the Americas should calculate the local equivalent before applying. Occasional APAC calls and important launches may also happen outside normal hours.
Worldwide remote does not automatically guarantee that every contract or payroll arrangement is available in every jurisdiction. Confirm hiring entity, contract type, payment method, tax treatment and any work-authorization requirements during the recruitment process.
What to prepare before applying
A strong application should make both technical judgment and customer-facing experience easy to verify. Prepare concise, truthful examples rather than repeating keywords from the vacancy.
- Describe an API integration you guided from discovery through launch.
- Explain an authentication, webhook or data-format problem you investigated and how you isolated the cause.
- Show how you translated a technical issue for a non-technical stakeholder.
- Share documentation, a Postman collection or onboarding material you improved.
- Explain how you kept a customer implementation moving when several teams were involved.
Interview process and scam checks
The employer describes an introductory call, a short written exercise, a practical technical session and a final conversation with the CEO. Applicants should never pay for an interview, equipment or required training. Confirm that recruiter communication uses an official company identity before sharing sensitive information.
DailyDree is not the employer, recruiter or hiring representative and does not collect applications or resumes for this role.
About Shout About Us
Shout About Us describes itself as API-first review infrastructure for marketplaces and platforms. Its products support first-party review collection and moderation, third-party review connections, review insights and related workflows through APIs and white-label tools.
Apply on the original listing
Read the complete employer-provided description and verify that the vacancy is still accepting applications before submitting personal information. We Work Remotely is the attributed source for this vacancy.
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